Privacy Policy

Santetsu Engineering Co., Ltd. (hereinafter referred to as “our company”) complies with laws and other norms regarding personal information, and takes all possible measures to protect the important personal information of our customers.

Privacy Policy

We highly value the protection of privacy by establishing the following privacy policy, addressing the issue of privacy, building a system for protecting personal information, and ensuring all employees are aware of the importance of protecting personal information.

Personal Information Management

We take necessary measures such as maintaining a security system, developing a management system, and conducting employee training in order to keep customers’ personal information accurate and up-to-date, and to prevent unauthorized access, loss, damage, falsification, leakage, etc. We have implemented safety measures to strictly manage personal information.

Purpose of use of Personal Information

When a customer makes an inquiry, this website may ask the customer to register personal information such as their name, email address, phone number, etc. Such personal information will not be used for purposes other than that for which it is provided. Personal information received from customers will be used to send emails and documents in response to requests about business guidance and services.

Prohibition of Disclosure or Provision of Personal Information to Third Parties

We will appropriately manage the personal information we receive from our customers and will not disclose personal information to third parties except in the following cases:
・When we have the customer’s consent
・When we disclose personal information to a contractor to whom we outsource our business to provide the service requested by the customer
・When it is necessary to disclose information in accordance with laws and regulations

Security Measures for Personal Information

We take thorough security measures to ensure the accuracy and safety of personal information.

Personal Inquiry

If a customer wishes to inquire about, modify, or delete his/her personal information, we will respond after confirming the identity of the customer.

Compliance and Review of Laws and Regulations

We will comply with Japanese laws, regulations and other norms applicable to personal information we hold and will review and improve the contents of this policy as appropriate.

Contact Us

Please contact us at the following address for inquiries regarding our handling of personal information

Santetsu Engineering Co., Ltd.
5 Kaigan-dori, Chuo-Ku, Kobe-shi, Hyogo
651-0082
Japan