Applications
Namiki Shouten Ltd.
Installed device
thawing machine(SE-SC)
Problems
- Improve work efficiency
- Improve quality
Background
Concerns about conventional thawing methods
We considered installing a thawing machine to improve quality after thawing. We had concerns from a sanitary standpoint and work efficiency about running water thawing and refrigerator thawing, which are commonplace in our industry. So, we were looking for a thawing machine and found Santetsu at a trade show.
Our approach to thawing
When deciding on the thawing machine, we did demonstrations and comparisons with three thawing machine manufacturers. There was a concern that the thawing machines of other 2 companies would not improve our operational efficiency, as they would require a considerable amount of space to thaw our amount of throughput and would need to be transferred to a refrigerator each time the ingredients finished thawing.
We decided to install the DEPAK thawing machine from Santetsu because it is easy to use, as only the Santetsu thawing machines had no space issues and automatically switched functions to maintain freshness after thawing.
Why bother installing a thawing machine when the food can be thawed by natural thawing or thawing under running water? There were many different ways of thinking about thawing.
However, after proposing that the introduction of this thawing machine would improve the quality and further reduce running costs, labor costs, and work hours, the decision was made purchase this machine.
Effects
No more complaints
Since we introduced DEPAK thawing machine, we’ve had no more complaints about odor.
We are satisfied with the 98% yield rate after starting to use this machine, with no losses.
In addition, thawing time was reduced, allowing for longer order acceptance times and increased sales.
Data
We want to build sincere relationships between both our customers and our employees.
We carefully create products from procurement to processing without forgetting how we can be of service to our customers.
Namiki Shouten Ltd.
2-12 Wakaba, Shimjuku-ku, Tokyo, Japan